Terms and Conditions

Tea Shop Melbourne - Terms and Conditions

Please read the below information about the legal terms and conditions that apply to your use of the Tea Blossoms website and any products that you may order from us. If you don't agree to these terms and conditions please do not use our website.

1. Acknowledgment

By using our website or placing an order with Tea Blossoms you acknowledge that you have read, understood, and agree to these terms and conditions. All transactions conducted with Tea Blossoms ABN 44 898 717 304 will be subject to these terms and conditions only.

2. Privacy

Your privacy is very important to us and we will always act to protect your information. All personal information (address, credit card number, account number, etc.) will be encrypted to stop your information being intercepted or read by unauthorized persons.

3. Force Majeure

Tea Blossoms is not responsible for delays in performing any commitments under these terms and conditions caused by circumstances beyond our control including, but not limited to, cataclysms, fire, internal/external strikes, terrorists acts, internal/external breakdowns or failure, and any incident not allowing orders to be processed appropriately. Tea Blossoms team will work hard to perform its obligations within a reasonable time frame.

4. Damage to computer/other device

Tea Blossoms will take ensure that our website is free from viruses or other dangerous content, however cannot guarantee that use of this website will not cause damage to your computer or other devices. It is your responsibility to make sure that you have installed proper equipment and software to use internet safely.

5. Online shop

When placing information onto our website, Tea Blossoms will take care that all details, prices, product images and descriptions displayed correctly and properly. While we have made efforts to show our products as accurately as possible, what you see will vary depending on your monitor and computer. Tea Blossoms cannot guarantee that the product images are an exact picture of the actual products.

6. Orders

We reserve the right to accept or reject an order for any reason: product unavailability; an error in the product description; or error in your order.

7. Product stock

We will use our best endeavours to ensure products ordered are in stock and available for delivery, and in most cases will notify you if a product is unavailable prior to completing your order. In case of stock shortage, we will contact you and either offer replacement, or cancel the order.

8. Variation of products and prices

Tea Blossoms may vary the prices at any time, and prices are subject to change until you have paid for the products in full. Prices do not include shipping and handling costs. These costs will be shown at the end of the shopping process and depend on delivery address, delivery method, along with size of the order.

9. Delivery

At this moment, we deliver Australia wide only. Please ensure that the shipping address you enter is correct. Please read our Delivery Policy for more information.

10. Returns

Please read our Returns Policy for more information.

11. Damaged products

Please refer to our Delivery Policy for more information.

12. Payment

All orders are calculated in Australian Dollars (AUD). You must pay for your products purchased on this website at the time of placing an order. Tea Blossoms will not be responsible for any damages or losses suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.

13. Correction of errors

Occasionally there may be content on this website that contains typographical errors, inaccuracies or oversights relating to a product description, image, price or availability. In this situation, we have the right to amend any typographical errors, inaccuracies or oversights and to update content or cancel orders at any time without prior notice. Please note that this also applies to orders that have been submitted.

14. Comments, suggestions and feedback

At Tea Blossoms we would like to hear from you and welcome your comments, suggestions or feedback. Please contact us at info@teablossoms.com.au